Returns & Exchanges

At CLIMAMARKET, we want you to be completely satisfied with your home climate solutions. If your purchase doesn't meet your expectations, you can return or exchange any unused item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your CLIMAMARKET account and select the 'Return Center' to submit a request for your specific order number.

• 2.
  Pack with Care

  Place the item in its original packaging, ensuring all manuals and components are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, we will process your refund or exchange within 5 to 7 business days.